Taxis Access

Travelling by taxi is one of the most flexible ways to get around London.
Services operate 24 hours a day, 365 days a year subject to local availability.

All taxis take cash and some accept credit and debit cards.


Where to find taxis?

London licensed taxis stop at the taxi ranks outside each Heathrow terminal. To find out where to pick up a taxi Terminal 5, view our forecourt map.
In central London, taxis can be hailed on the street or booked through your hotel.


Taxi fares

The journey to central London costs between £40 and £70 and takes between 30 minutes and one hour. Journeys which are both inside London and within 20 miles of the airport are priced using the taxi meter. The fare for travel outside London should be agreed beforehand with the driver.

Fare’s Fair Scheme
A voluntary scheme is in place for journeys local to Heathrow outside London. Under this scheme, journeys to Spelthorne and the areas of Slough and Windsor are priced at £31 and £36 respectively.


Accessibility information
All licensed taxis are wheelchair accessible. Many include other features to make access easier and to assist those with hearing or sight impediments. Wheelchairs should be secured at all times. Taxis carry assistance dogs at no extra charge.
London taxi contact details
London taxis are licensed by Transport For London to operate in the Metropolitan Police District and are strictly regulated to ensure that high standards are maintained. If you do have any comments or complaints please contact:

Public Carriage Office
15 Penton Street
London
N1 9PU
United Kingdom
Telephone: 0845 602 7000